{"id":197963,"date":"2025-10-02T06:05:00","date_gmt":"2025-10-02T05:05:00","guid":{"rendered":"https:\/\/liora.io\/en\/?p=197963"},"modified":"2026-02-06T07:41:46","modified_gmt":"2026-02-06T06:41:46","slug":"all-about-salesforce-lightning","status":"publish","type":"post","link":"https:\/\/liora.io\/en\/all-about-salesforce-lightning","title":{"rendered":"What is Salesforce Lightning?"},"content":{"rendered":"<b>Salesforce Lightning is a complete transformation of the Salesforce interface. It promises a modern, seamless, and highly customizable user experience to enhance productivity. With App Builder and AI tool integration, learn how Lightning is revolutionizing the CRM experience!<\/b>\n\nOften regarded as <b>the leader in the CRM market<\/b>, Salesforce held approximately 20% to 25% of the global market in 2024. This puts it ahead of other players like <b>Microsoft Dynamics<\/b>, <a href=\"https:\/\/liora.io\/en\/all-about-sap-company\">SAP<\/a>, and Oracle.\n\nWhat fuels this popularity? Beyond its rich ecosystem and highly active community, it&#8217;s Salesforce&#8217;s <b>philosophy of continuous innovation<\/b> that drives its success.\n\nIn a time when companies are looking to streamline their business processes and provide their teams with <b>more efficient and intuitive tools<\/b>, Salesforce anticipated this need and responded back in 2015 with Lightning.\n\n<a href=\"https:\/\/liora.io\/en\/salesforce-all-about-the-crm-leader-turned-cloud-giant\">\nMore about Salesforce\n<\/a>\n\n<style><br \/>\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style>\n<h2>A complete overhaul of the Salesforce Classic interface<\/h2>\nInitially launched in 2015, it represents a complete overhaul of Salesforce&#8217;s traditional <a href=\"https:\/\/liora.io\/en\/crm-customer-relationship-management-how-does-it-work\">CRM<\/a> interface (known as Salesforce Classic).\n\nIt aims to <b>boost productivity and simplify the user experience<\/b>. But Lightning is much more than just a visual update: it is an ecosystem designed to meet the customization, agility, and mobility needs of modern businesses.\n\nTechnically speaking, this new version is developed on a <b>more flexible and modular architecture<\/b> than its predecessor. It consists of several key elements.\n\nThe new user interface, known as <b>Lightning Experience<\/b>, is more modern, responsive, and adaptive. It is designed for <b>smooth navigation<\/b> across all platforms.\n\nThe <b>Lightning App Builder<\/b> is an <b>application creation tool<\/b> that allows teams to swiftly design interfaces tailored to their needs, thanks to a straightforward drag-and-drop system.\n\nIn addition, the <b>Lightning Components<\/b> are reusable modular blocks that facilitate the <b>development of dynamic and personalized interfaces<\/b>.\n\nWith Lightning, Salesforce is not just revamping its CRM but offering an <b>agile platform<\/b> that places the user at the heart of the experience!\n<h2>Why does Lightning boost productivity?<\/h2>\nThis extensive update not only transformed the CRM&#8217;s appearance. It redefined how companies interact with their <b>data<\/b> and their <b>customers<\/b>.\n\nWith an <b>intuitive and responsive user interface<\/b>, Lightning focuses on a more modern and visual experience.\n\nScreens are streamlined, buttons are well-positioned, and navigation is significantly simplified, allowing users to move seamlessly from one piece of information to another without losing track. <b>Users feel much more comfortable.<\/b>\n\nThanks to the <b>App Builder<\/b>, business teams can adjust screens and user journeys to their specific needs without necessarily relying on developers.\n\nLightning Components also enable reusing <b>functional blocks<\/b>, assembling, and repositioning them like building blocks. Customization becomes highly facilitated.\n\nMoreover, tools like <a href=\"https:\/\/liora.io\/en\/kanban-vs-scrum\">Kanban<\/a> allow for visualizing <b>business opportunities<\/b> and managing <b>workflows<\/b>.\n\nSalespeople can thus track the progress of their deals at a glance. Additionally, <b>smart shortcuts<\/b> and <b>contextual notifications<\/b> reduce information search times and optimize responsiveness.\n\nThe cherry on top: Lightning is designed for <b>a consistent experience on all platforms:<\/b> Desktop, tablet, smartphone&#8230;\n\nThis mobile dimension revolutionizes the game for <b>salespeople<\/b> and <b>field teams<\/b> who need to remain connected and efficient.\n\n<style><br \/>\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-1.webp\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-1.webp 1536w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-1-300x200.webp 300w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-1-1024x683.webp 1024w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-1-768x512.webp 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\">\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex is-content-justification-center\"><div class=\"wp-block-button \"><a class=\"wp-block-button__link wp-element-button \" href=\"\/en\/courses\/data-ai\/\">Learn to deploy Salesforce Lightning<\/a><\/div><\/div>\n\n<h2>App Builder, Kanban, AI<\/h2>\nLightning offers a wide array of features to <b>transform the CRM experience<\/b>.\n\nThe App Builder allows users to create customized pages and applications. Simply <b>assemble the components like building blocks<\/b> using drag-and-drop to design a dashboard or a screen tailored to specific business needs.\n\nFurthermore, developers (and even experienced administrators) can <b>design reusable modular components<\/b>.\n\nEach component is a <b>standalone functional unit<\/b> that can be deployed on different pages or applications, massively accelerating development and ensuring overall consistency.\n\nMeanwhile, with dynamic Kanban views, salespeople can easily visualize the progress of their opportunities.\n\nThe <b>Path<\/b> tool guides users step-by-step through their <b>sales process<\/b>, highlighting key actions to take at each stage of the cycle.\n\nIt is also worth noting that Salesforce Lightning seamlessly connects to Einstein Analytics, the AI component of Salesforce.\n\nThe result of this integration includes <a href=\"https:\/\/liora.io\/en\/dashboard-what-is-it\">predictive dashboards<\/a>, <b>intelligent recommendations<\/b>, and <b>enhanced data utilization<\/b> to anticipate customer needs and refine business strategies.\n<h2>Migration, adoption, and governance<\/h2>\nWhile <b>Salesforce Lightning is appealing with its ergonomics and features<\/b>, transitioning from Salesforce Classic or adopting Lightning from the start is not a straightforward path.\n\nMany companies already have a customized Salesforce Classic setup: specific fields, complex workflows, and custom reports.\n\nSwitching to Lightning means re-evaluating some of these settings, sometimes even <b>rethinking the entire CRM architecture<\/b>. This requires time, resources, and careful management to ensure <b>operational continuity<\/b>.\n\nMoreover, the <b>reusable components<\/b> are an advantage but also require strict governance.\n\nEach can interact with <b>sensitive data<\/b>, so it&#8217;s crucial to carefully manage <b>access rights and roles<\/b> to avoid any security breaches or team confusion.\n\nEven with a <b>more modern interface<\/b>, users may feel disoriented by the new features. Training is thus essential to help them leverage the new capabilities.\n\nGuidance sessions, educational resources, and practical workshops are often necessary to <b>ensure successful adoption<\/b>.\n\n<img decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-2.webp\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-2.webp 1536w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-2-300x200.webp 300w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-2-1024x683.webp 1024w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-2-768x512.webp 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\">\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex is-content-justification-center\"><div class=\"wp-block-button \"><a class=\"wp-block-button__link wp-element-button \" href=\"\/en\/courses\/data-ai\/\">Mastering migration to Salesforce Lightning<\/a><\/div><\/div>\n\n<h2>How Lightning transforms companies?<\/h2>\nMany companies have reported increased productivity since migrating to Lightning. Whether in <b>sales<\/b>, <b>customer service<\/b>, or <b>project management<\/b>, Lightning adapts to all sectors.\n\nIn the industry, it optimizes <b>management of complex sales cycles<\/b> and quotations. In the banking sector, it streamlines file validation processes and reduces processing times.\n\nCustom applications have proliferated directly in the App Builder, <b>analytical dashboards<\/b> linked to Einstein Analytics, and even mobile solutions for field teams.\n\nCompanies that have embraced the change generally report <b>significant productivity gains<\/b> (up to <b>20%<\/b> according to some internal Salesforce studies), <b>better collaboration<\/b> among teams, and a markedly improved user experience.\n\nAll arguments point towards adopting Lightning, despite the challenges associated with migration and change management!\n<h2>Salesforce Lightning, welcome to the new era of CRM<\/h2>\nMore than a facelift, Salesforce Lightning serves as a springboard <b>for business productivity and agility<\/b>, thanks to a modern interface, modular components, and bespoke customization.\n\nYes, the transition requires time, resources, and serious support. But feedback is unanimous: Lightning makes a significant impact and prepares companies for future challenges.\n\nTo deepen your <b>understanding of the Salesforce ecosystem<\/b> and explore advanced solutions, the Salesforce Data Cloud &amp; IA AgentForce training by Liora is an excellent opportunity.\n\nThis intensive 16-day bootcamp will enable you to <b>understand the fundamentals of Salesforce Data Cloud and its integration with<\/b> <a href=\"https:\/\/liora.io\/en\/all-about-agentforce-by-salesforce\">AgentForce<\/a>, and to master workflow automation and the <a href=\"https:\/\/liora.io\/en\/all-about-ai-agents\">creation of intelligent virtual agents<\/a>.\n\nYou can also prepare and earn the official <a href=\"https:\/\/liora.io\/en\/all-about-salesforce-data-cloud-consultant\">Salesforce Data Cloud Consultant<\/a> certification!\n\nWith a practice-oriented approach, combining <b>online learning and masterclasses<\/b> led by experts, you will develop skills that are immediately applicable in the business world.\n\nMoreover, this training is eligible for CPF and France Travail funding. Ready to take the next step in your <a href=\"https:\/\/liora.io\/en\/crm-consultant\">CRM career<\/a>? Explore Liora&#8217;s Salesforce training!\n\n<img decoding=\"async\" width=\"1536\" height=\"1024\" src=\"https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-3.webp\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-3.webp 1536w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-3-300x200.webp 300w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-3-1024x683.webp 1024w, https:\/\/liora.io\/app\/uploads\/sites\/9\/2025\/07\/Salesforce-Lightning-Liora-3-768x512.webp 768w\" sizes=\"(max-width: 1536px) 100vw, 1536px\">\n<a href=\"\/en\/courses\/data-ai\/\">\nOur Salesforce training courses\n<\/a>\n\nYou now know everything about Salesforce Lightning! For more information on this topic, check out <a href=\"https:\/\/liora.io\/en\/salesforce-all-about-the-crm-leader-turned-cloud-giant\">our complete article on Salesforce<\/a> and <a href=\"https:\/\/liora.io\/en\/all-about-salesforce-data-cloud\">our article dedicated to the Data Cloud<\/a>.","protected":false},"excerpt":{"rendered":"<p>Salesforce Lightning is a complete transformation of the Salesforce interface. It promises a modern, seamless, and highly customizable user experience to enhance productivity. With App Builder and AI tool integration, learn how Lightning is revolutionizing the CRM experience! Often regarded as the leader in the CRM market, Salesforce held approximately 20% to 25% of the [&hellip;]<\/p>\n","protected":false},"author":74,"featured_media":197965,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"_acf_changed":false,"editor_notices":[],"footnotes":""},"categories":[2434],"class_list":["post-197963","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cloud-dev"],"acf":[],"_links":{"self":[{"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/posts\/197963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/users\/74"}],"replies":[{"embeddable":true,"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/comments?post=197963"}],"version-history":[{"count":5,"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/posts\/197963\/revisions"}],"predecessor-version":[{"id":205512,"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/posts\/197963\/revisions\/205512"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/media\/197965"}],"wp:attachment":[{"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/media?parent=197963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/liora.io\/en\/wp-json\/wp\/v2\/categories?post=197963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}